O.S.S Smart Hotel System

Waiter Ordering System

Waiters need fast menu access on the floor. O.S.S waiter ordering lets staff build tickets, send them to the kitchen display and mark delivery—without a separate native waiter app requirement.

Mobile browser ordering

Waiters carry phones or tablets with the waiter dashboard.

  • Menu browse and cart
  • Table context
  • Submit to kitchen

Delivery marking

Waiters update order status when food reaches the table.

  • Delivered status
  • Manager notifications optional
  • Cashier sees ready-to-settle

Table assignment

Managers assign tables to waiters for organized floor service.

  • Profile tablesAssigned field
  • Section ownership
  • See /en/restaurant-table-management-software

Alongside QR guests

Waiters handle confirmations and service for QR-submitted orders where required.

  • Guest QR orders in same queue
  • Staff confirmation flows
  • Combined service model

Frequently asked questions

How do I start with O.S.S restaurant POS?

Create your account at /register-restaurant. Eligible plans include a 14-day free trial with no credit card required. Configure your menu, tables and staff roles from the owner or manager dashboard.

Is O.S.S a cloud-based system?

Yes. O.S.S runs in the web browser on desktop, tablet and phone — no local server installation required.

Does O.S.S provide fiscal or tax-certified POS receipts?

O.S.S provides operational POS, settlement and receipt email workflows. Fiscal, tax or legal POS certification depends on your jurisdiction and is not claimed by O.S.S.

Do waiters need iOS or Android native apps?

Waiter workflows run in the mobile browser. Native app wrappers may exist for the platform but are not required for core ordering.